Integrity First Corporation sends emails with encrypted ShareFile attachments for our clients’ protection. We want to protect YOUR personally identifiable information, or PII, for short. The email will say “This message contains attachments delivered via ShareFile” as shown below:
Step 1 – The email will contain a link to the attachments that says “Download the attachments by clicking here”. Click on the “clicking here” link.
Step 2 – This will take you to the INF ShareFile portal via your browser. As seen in the image below, all of the attachments are selected for download by default. Make sure that only the attachments that you want to download have a check in their checkbox.
Step 4 – Open your “Downloads” folder and retrieve your attachments!
This will create a pop up window, where you select “Extract”, and the individual attachments will then be available.
But wait! What if I don’t know how to find my “Downloads” folder?
To find your “Downloads” folder, follow these 3 easy steps:
Step 1 – Click on the Windows “Start” button
Step 2 – In the “Search programs and files” search box, type “Downloads”
Step 3 – Click on the “Downloads” folder that it finds.
Your downloaded files will be located within that folder.