No one likes to report a legal malpractice claim to their carrier. It reminds us that we made a mistake or that very difficult client that is impossible to satisfy.
To make matters worse, legal malpractice policies demand that we also report any potential claims, not just actual claims, but those issues that may develop into an actual claim.
All claims, whether actual claims or potential claims must be reported to the carrier as soon as you become aware of them. Don’t delay this process. Slow reporting to the carrier can and will cost you money in that the carrier can simply deny your claim because the claim wasn’t timely reported. Proper notice must be given to the carrier.
A good tip is to review your policy and make sure you’re familiar with the reporting process. Making that call or writing that letter may be painful and dredge up a few bad memories or two, but it will provide a level of comfort knowing that the report was made and the denial of coverage is not in the cards for late reporting.
Having trouble getting gas recently? I think we’ve been pretty fortunate in Pennsylvania in that the pipeline shutdown did not hit us too badly.
It does, however, drive home the point that if you haven’t purchased a standalone cyber policy, or at least considered it, you should. Cyber attacks have been on the rise in all sizes and types of industries and professions.
Some of the legal malpractice policies, perhaps even yours may include cyber coverage. Although it is a nice feature and benefit to have in the policy, it usually is nowhere near enough coverage. The limits are usually sub limits lower than your aggregate policy limit. The coverage is limited in scope, and it can dilute the insuring agreement.
Don’t get me wrong. Any added benefits in your insurance policy is usually a good thing. But don’t depend on ancillary coverage to protect your firm and your clients data. You should look into obtaining a standalone cyber policy.
Do you know that more than 50% of cyber attacks are due to employee error and negligence, and part of that negligence and errors are due to the opening of malicious attachments, and the employee’s inability to identify a malicious attachment? Well, I’m here today to give you a few tips on how you and your employees can identify those malicious attachments.
One, always listen to your malware alert. If your email service or your antivirus software tells you not to open the attachment, don’t open the attachment, listen to it!
Two, check out the message. Do you know who actually sent you the attachment? If you don’t know who sent you the attachment, maybe it’s best not to open the attachment. Does the email content actually look normal? Or look like most of the emails that you get? Is it jumbled? Are there misspellings? Is your name misspelled in it? Those are pretty good signs that the attachment is in fact malware.
Check out the attachment file extension. If it is a .exe, don’t open it. That’s an executable file and you do not want to open it in your email. Other attachment file extensions that are most likely malware are the .docm extension, the .xlsm extension and the .pptm extension. If you see those, I wouldn’t open the attachment. Just be careful and think twice before you open any attachment.
And lastly, always, always make sure that your antivirus software is up to date and current.
I’m starting a small business. What insurance do I need?
When starting a small business, most of the time, money is pretty tight and price is a major consideration when deciding to buy anything. Usually, and unfortunately, insurance is pretty much always close to the bottom of the list.
At a bare minimum, you do need to consider the purchase of any insurances that are mandated or required by the state that you’re in, and the industry that you’re practicing in.
In my opinion, the most common required insurance in Pennsylvania is workers compensation. If you have employees, you need a workers compensation policy to cover them in the event that they are injured on the job. You should have this in place on the day you open up shop.
Next, you should think about protecting yourself and the assets of your business. This can usually be accomplished with the purchase of a business owners package, which would include general liability coverage and coverage on the business personal property.
General Liability protects you against negligence claims, and the business personal property actually protects the property of the business. Depending on the amount in your specific industry, these small business packages can be purchased starting at $500.
Again, a lot goes into pricing and the pricing will vary. There are several other coverages that you need to consider and review, such as employee benefits, health insurance, professional liability insurance, cyber insurance, bonds, and crime policies, just to name a few.
But if you’re just starting out, you need to make sure you address the first three items that we talked about – workers compensation and a small business owners package which protects in general liability, and business personal property.
Usually I write about lawyers, legal malpractice insurance policies, coverage pricing, and some risk management ideas. But in this article, I want to talk to you about a different kind of coverage.
As a matter of fact, it’s a coverage I just recently purchased for my office. It’s commonly referred to as small group benefits. This is a benefits package that protects the office with life insurance and disability insurance for the employees. There are a number of different benefits that can qualify under this small benefits insurance package including long term disability, short term disability, accident insurance, vision insurance, and dental insurance.
The reason why this is an important topic is because usually, when you think about group insurance, you think about insurance for larger groups. This was true years ago when you couldn’t get a group policy if you had less than 10 employees. So this coverage was really pretty much exclusive for groups larger than 10 people… but not anymore. Now, if you have a group of two or more people, you’re eligible for the benefits.
There are several different, what I call, beauties in the package and one of them happens to be guaranteed acceptance. This means that for you and your employees, you don’t have to worry about completing a health insurance application or worry about your past health as your acceptance is guaranteed up to a certain maximum benefit limit.
The other beautiful thing about this is that all of your full time employees are eligible for it. So they’re not going to pick and choose, okay, we can only have these two people or these three people or this one person – no, all of your full time employees are actually eligible for the program.
The other item that I want to bring up is that it is a high-tech administration where everything is pretty much done online. Your employees will have access to a portal that they can go on where they can see what their life insurance benefit is, what their disability benefit is, what their vision coverage is. It’s all online, it’s all done with a snap of a finger for your employees. This is a great thing.
The other nice thing from an employer perspective is that you can actually pay the premium online on a monthly basis. That’s what I like about it – I didn’t have to come up and stroke a check for $1,000 for the year or 2500 bucks for the year.
Whatever that premium is, you can actually pay for it monthly, making it very affordable. It’s a great benefit, your employees will really appreciate it and if you’re an old person like me, you’ll enjoy it because you know that the premiums will be a little bit less than what I think you’re used to seeing when it comes to life and disability.
If you’re interested or have any questions with regards to the program, shoot me an email or give me, Don Ivol, a call at 412-563-2106.
What is a hammer clause in a legal malpractice insurance policy?
It’s a great question that I get asked a lot. Simply put, a hammer clause in a legal malpractice policy is the carrier’s ability to force you to settle a claim that you really don’t want to settle.
How does the carrier do this?
The carrier basically just says, look, we can settle this claim for X number of dollars. You say, well, no, I don’t want to settle it for X number of dollars. And the carrier says, okay, we won’t settle it, we’ll keep fighting it, but if the end result is a settlement larger than what we could have settled it for back here, you’re responsible for the difference. You’re on the hook.
Are you looking for ways to lower your legal malpractice insurance premiums and help turn prospects into firm clients? Look no further than your firm’s website and online presence.
Insurance carriers now review your firm’s website in an effort to try and get a better picture of you. They are looking at the site content describing your areas of practice, the type and size of your clients, risk management procedures, articles in the firm newsletter, blog, your Google My Business profile and social media feeds.
They are trying to determine if your law firm’s site conforms with the ABA and or state bar association rules and guidelines on advertising and e-platforms. What the underwriter sees and interprets from your site will impact on how he or she views the exposure your firm creates and will influence the pricing up or down.
One of the content items that seems to regularly raise a red flag is the listing of the firm’s practice areas on the site. Firms will often boast several areas of practice on the site, some of which they haven’t had a case in that area for years.
I realize that it may seem like a good idea to list as many areas as possible to try and draw in clients. I have even spoken to firms that have told me that they want the web site to project the firm as having that “large firm” appeal or sophistication impact.
From an underwriting and pricing standpoint, know that it can have a negative impact. Especially if several of the areas of practice are considered higher risk areas such as: Oil and Gas, Securities, Intellectual Property (copyright patent trademark), Class Action and some Employment law.
Additionally, from a marketing standpoint, listing areas of practice that you do not typically deal in can have negative effects on your search engine optimization as well. Google wants to know what your firm does well and they want to show your website to people searching for that skill.
When you list many areas of practice and don’t have a concentration on a particular niche, your website is less likely to show up in the organic search results for what you do best!
Please know, I am not trying to tell you how to advertise or practice. That obviously is up to you. I am telling you that you should be as accurate as you can with the content on your website, Google My Business listing and social media profiles.
Know that people other than prospects are looking at your website including insurance carriers and even your competition. Keep your online presence updated, relevant and interactive.
It will give the insurance carriers an accurate picture of your firm, coordinate and confirm the information you list on the malpractice application and help drive the type of prospects to your website the firm wants to have as new clients.